Embedded Files
practical information
practical information
check-in time
Your room is available from 3:00 PM on the day of arrival.
Would you like to check in earlier? Early check-in from 1:00 PM is available upon request and subject to availability for €25.
check-out time
Check-out is until 11:00 AM.
If you would like to extend your stay a little longer, late check-out until 1:00 PM is available upon request and subject to availability for €25.
entrance
The entrance is open 24 hours a day.
If you arrive or return after 11:00 PM, please ring the doorbell to alert the night porter and show your room key upon entry.
smoking
Townhouse Hotel The Hague is a 100% non-smoking hotel.
Smoking in your room or in public areas will result in a €150 cleaning fee.
pets
Pets are not permitted in the hotel. Assistance dogs are welcome.
room comfort
room comfort
bedding
If you require extra bedding or additional pillows, please contact reception.
do not disturb
If you prefer not to be disturbed, please hang the “Do Not Disturb” sign (‘Steltlaupââh’) outside your door. We will respect your privacy and will not service your room. If the sign is still hanging at noon, your room will not be cleaned that day.
For safety reasons, each room is visually checked once every 24 hours. Please note that “Do Not Disturb” signs are respected until check-out time on the day of departure.
do not clean my room, plant a tree instead
do not clean my room, plant a tree instead
Staying with us for several nights? You can choose to skip the in-between cleaning of your room and help us plant trees instead. Simply hang the tree-shaped door hanger outside your room before midnight. We will skip cleaning the following day and plant one tree on your behalf. You may choose this option multiple times during your stay, except on the day of departure.
Staying with us for several nights? You can choose to skip the in-between cleaning of your room and help us plant trees instead. Simply hang the tree-shaped door hanger outside your room before midnight. We will skip cleaning the following day and plant one tree on your behalf. You may choose this option multiple times during your stay, except on the day of departure.
electricity
The hotel operates on 220V–240V. If you require an adaptor, please contact reception.
housekeeping
housekeeping
If you have specific housekeeping requests or preferences, please let us know.
If you have specific housekeeping requests or preferences, please let us know.
mini safe
mini safe
A mini safe is available in your room for storing valuables. To use the safe, close the door, enter a 4-digit code and press “lock.” To open it, simply enter your code again.
A mini safe is available in your room for storing valuables. To use the safe, close the door, enter a 4-digit code and press “lock.” To open it, simply enter your code again.
room key
room key
If you experience any issues with your room key or if it is lost during your stay, please contact reception immediately. For security reasons, identification is required before a new key can be issued. You may also leave your room key at reception at any time (24/7). Upon departure, we kindly ask you to return your key to reception.
If you experience any issues with your room key or if it is lost during your stay, please contact reception immediately. For security reasons, identification is required before a new key can be issued. You may also leave your room key at reception at any time (24/7). Upon departure, we kindly ask you to return your key to reception.
something broken?
something broken?
If something in your room is not functioning properly, please inform us so our technical team can resolve the issue.
If something in your room is not functioning properly, please inform us so our technical team can resolve the issue.
temperature
temperature
The temperature in your room can be adjusted using the climate control unit.
The temperature in your room can be adjusted using the climate control unit.
transport & parking
transport & parking
parking
parking
You can park your car in at Q-Park Muzenplein or Q-Park Malieveld.
Q-Park Muzenplein – Only a 3-minute walk to the hotel
Address: Fluwelen Burgwal 46, 2511 CJ The Hague
You can park your car in at Q-Park Muzenplein or Q-Park Malieveld.
Q-Park Muzenplein – Only a 3-minute walk to the hotel
Address: Fluwelen Burgwal 46, 2511 CJ The Hague
Q-Park Malieveld – About a 7-minute walk
Address: Koningskade 1, 2596 AA The Hague
public transport
public transport
The hotel is located close to The Hague Central Station, the city’s main public transport hub. From here, you can take both trains and buses to various destinations.
The hotel is located close to The Hague Central Station, the city’s main public transport hub. From here, you can take both trains and buses to various destinations.
taxi
taxi
If you need a taxi, you can arrange one at reception. We recommend booking in advance to avoid waiting times.
If you need a taxi, you can arrange one at reception. We recommend booking in advance to avoid waiting times.
wi-fi
wi-fi
Of course Wi-Fi is free in Townhouse Hotel The Hague
Network: Townhouse Hotspot
Password: internet
services & facilities
services & facilities
blub
blub
You can rent our goldfish Blub to keep you company during your stay for only €4,95 per night.
You can rent our goldfish Blub to keep you company during your stay for only €4,95 per night.
forgot something?
forgot something?
If you forgot items such as a toothbrush, toothpaste, an adaptor or feminine products, please visit reception. We will gladly provide a replacement with our compliments.
If you forgot items such as a toothbrush, toothpaste, an adaptor or feminine products, please visit reception. We will gladly provide a replacement with our compliments.
hotel supplies
hotel supplies
In your bathroom, you will find cosmetic products by Wellmark. These high-quality products are vegan, sustainable and presented in refillable glass bottles. The glass packaging not only gives a refined appearance but is also a conscious choice, as it can be reused and refilled.
In your bathroom, you will find cosmetic products by Wellmark. These high-quality products are vegan, sustainable and presented in refillable glass bottles. The glass packaging not only gives a refined appearance but is also a conscious choice, as it can be reused and refilled.
ironing
ironing
Ironing facilities are available at reception.
Ironing facilities are available at reception.
laundry
laundry
Dry cleaning and laundry can be handed in at reception before 9:00 AM, Monday to Friday. Same-day return is available for an additional charge; otherwise, items will be returned the next day. Laundry bags and price lists are available at reception. Click here for actual prices.
lost & found
lost & found
If you have lost or found an item, please contact reception.
If you have lost or found an item, please contact reception.
luggage room
luggage room
If you would like to store your luggage after check-out or before departure, you are welcome to use our secure luggage room free of charge.
If you would like to store your luggage after check-out or before departure, you are welcome to use our secure luggage room free of charge.
shoe cleaning
shoe cleaning
If you would like your shoes cleaned, please place them outside your door between 11:00 PM and 1:00 AM. They will be returned to you cleaned the following morning.
If you would like your shoes cleaned, please place them outside your door between 11:00 PM and 1:00 AM. They will be returned to you cleaned the following morning.
wake up call
wake up call
If you require a wake-up call, please inform reception of your preferred time. We are happy to assist.
If you require a wake-up call, please inform reception of your preferred time. We are happy to assist.
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